jililive bd Terms and Conditions

jililive bd is an online gaming and sports betting platform. By accessing this platform, opening an account, or using any service, you acknowledge that you fully accept the following terms and conditions.

These terms are drawn up in accordance with applicable laws of Bangladesh. This document serves as the primary agreement between the user and jililive bd on all matters. Each user is responsible for reading and understanding these terms.

1.1 Scope of Application

These terms apply equally to jililive bd's website, mobile application, and all digital services. They remain in effect whenever the platform is accessed from any device or channel.

1.2 Relationship with Other Policies

Alongside these terms and conditions, our Privacy Policy and Responsible Gaming Guidelines apply with equal importance. If any conflict arises, these terms take precedence.

2.1 Age Requirement

To open an account and use services on jililive bd, you must be at least 21 years old. Account creation or use by anyone below this age is strictly prohibited. National ID or passport details may be requested as proof.

2.2 One Account Per Person

Each person may create only one account. Running multiple accounts under the same name, at the same address, or from the same device is prohibited. If detected, all associated accounts will be permanently closed and the balance on them may be forfeited.

2.3 Registration Information

All information provided at the time of registration must be accurate, complete, and up to date. Creating an account with false information is a direct breach of these terms. jililive bd may request additional information for identity verification at any time.

• Providing the correct name and date of birth is mandatory
• An active mobile number and email address must be provided
• If identity verification documents are requested, they must be submitted within 72 hours
• Accounts cannot be opened in the name of a third party

2.4 OTP Verification

An OTP will be sent to your mobile during registration and in certain situations. This code must not be shared with any third party. If account security is compromised as a result of sharing the OTP, the user bears full responsibility.

Keeping the account secure is entirely the user's responsibility. jililive bd will never ask for your password by phone or email. If you receive any such request, reject it immediately and notify our support team.

3.1 Password Security

• Use a strong password — at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters
• Do not share your password with anyone
• If you have any suspicion, change your password immediately
• It is advisable not to use the same password on other sites

3.2 Unauthorised Access

If you suspect that an unauthorised person has accessed your account, contact jililive bd's live chat support immediately. The support team provides assistance in Bengali 24/7. Any transactions completed before the unauthorised access will be considered valid.

4.1 Supported Payment Methods

jililive bd currently supports the following methods for deposits and withdrawals: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla, Islami Bank, and BRAC Bank). Cryptocurrency or any other method is not accepted.

4.2 Minimum Amounts

• Minimum deposit: ৳300 (per method)
• Minimum withdrawal: ৳800

4.3 Withdrawal Processing

Withdrawal requests are generally processed within 10 to 45 minutes. At the time of withdrawal, the account must have sufficient balance and any active bonus wagering requirements must be met. If the requirements are not met, the withdrawal request will be held.

4.4 Authenticity of Funds

All deposits must be made from the user's own account. Depositing funds through a third party is not permitted. If a suspicious transaction is identified, jililive bd reserves the right to hold and investigate it.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus, bringing the total balance to ৳2,200 — and before withdrawing, bets worth ৳1,200 × 25 = ৳30,000 must be placed.

5.2 Bonus Usage Terms

• Wagering must be completed within the specified period from the date the bonus is received
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first
• Multiple bonuses cannot be active at the same time unless specifically permitted
• jililive bd may change or withdraw any bonus offer at any time

5.3 Other Promotions

jililive bd runs the following promotions: weekly deposit gift (up to 50%, maximum ৳8,000), slot festival bonus (up to 30%, maximum ৳5,000), cricket field reward (up to 40%, maximum ৳6,000), birthday special, and refer-a-friend bonus. Each offer has its own wagering requirements and validity period, which are stated on the offer page.

5.4 Bonus Abuse

Manipulating the bonus system — such as arbitrage betting, collecting bonuses through multiple accounts, or suspicious betting patterns — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be cancelled.

6.1 Finality of Bets

Once confirmed, a bet cannot be cancelled, unless jililive bd cancels it automatically due to a technical error. Once a casino game round has started, it is also non-cancellable.

6.2 Technical Issues

If a game or bet is left incomplete due to a server outage, network problem, or power failure, jililive bd will investigate the matter. Decisions are generally made based on game server logs.

6.3 Incorrect Odds or Payouts

If clearly incorrect odds or payouts are displayed due to a system or human error, jililive bd reserves the right to cancel or correct the relevant bet. In such cases, the original stake will be refunded.

6.4 Sporting Events

If an event is cancelled, postponed, or does not conclude within the scheduled time in live or pre-match betting, jililive bd will settle the bet according to standard rules. Specific rules apply for each sport, including cricket and football.

The following activities are strictly prohibited on jililive bd's platform and may result in account cancellation:

• Any form of fraud, deception, or dishonest activity
• Betting or gaming using bots, automated software, or artificial intelligence
• Using the platform for money laundering
• Participating in match fixing or sports manipulation
• Attempting to gain unauthorised access to another user's account
• Deliberately exploiting technical errors or bugs in the platform
• Selling, transferring, or renting out an account
• Assisting any person under 21 years of age with registration

8.1 jililive bd's Rights

jililive bd reserves the right to temporarily suspend or permanently close any account without prior notice due to a breach of terms, suspicious activity, or security reasons. The balance in the account may be held during investigation.

8.2 User's Right to Close Their Own Account

You may request to close your account at any time via live chat or email. Before the account is closed, all active bonuses will expire, and any remaining balance may be withdrawn provided there are no pending conditions. If you wish to self-exclude as part of responsible gaming, see our Responsible Gaming page for details.

8.3 Inactive Accounts

If there is no login or transaction for 12 consecutive months, the account may be marked as inactive. To reactivate an inactive account, the support team must be contacted.

jililive bd treats the protection of users' personal information as the highest priority. Full details on how data is collected, stored, and used are available in our Privacy Policy.

9.1 SSL Encryption

All data transfers on the platform are protected by SSL encryption. Payment information is never stored on the site's servers.

9.2 Data Sharing

User information is not shared with third parties except where required by law or by order of an authority. Only the minimum information necessary for payment processing is sent to the relevant service provider.

jililive bd is not liable for losses caused by technical failures, server downtime, internet connection problems, or disruptions to third-party services. This limitation also applies in cases of natural disasters, cyberattacks, or other events beyond our control (Force Majeure).

10.1 Betting Decisions

Statistics, analysis, or information displayed on the platform are for informational purposes only. The outcome of any betting or gaming decision is entirely the user's responsibility. jililive bd does not guarantee against losses or promise winnings.

10.2 Intellectual Property

All content, logos, designs, and software on the platform are covered by the intellectual property rights of jililive bd or its partners. Copying, distributing, or commercially using any content without permission is prohibited.

11.1 How to Submit a Complaint

If you have a dispute regarding a bet result, payment, or account matter, you must raise a complaint via live chat or email within 72 hours of the incident. Attaching relevant details and screenshots with the complaint will speed up the process.

11.2 Investigation and Resolution

jililive bd investigates every valid complaint seriously. The outcome will be communicated to the user once the investigation is complete. The relevant account or balance may be temporarily held during the investigation.

11.3 Final Decision

jililive bd's decision on dispute resolution is considered final. For more information on any matter, visit our FAQ page, where solutions to common issues are provided.

jililive bd reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the site for significant changes. Continuing to use the platform after any change means the user has accepted the new terms.

12.1 Method of Notification

Changes to the terms will be communicated on the site's homepage and, where applicable, to the registered email or mobile number. It is advisable to visit this page regularly to stay up to date.

12.2 Contact

If you have any questions about these terms, contact our 24/7 support team via live chat or email. Email: [email protected]